Independent perspective
Approach disputed items with impartiality and attention to the information provided by the appraisal panel.
INDEPENDENT APPRAISAL SUPPORT
Umpire Services
When two appraisers cannot agree on the amount of a property loss, an umpire may be selected under the policy’s appraisal process to help resolve the remaining valuation differences.
REQUEST SERVICES ↗THE OAKFORD APPROACH
Clear process. Careful evaluation.
Every assignment deserves careful attention to the facts, the available documentation, and the scope of the requested service.
Technical review
Consider repair scopes, supporting documentation, and property damage valuation issues.
Professional process
Communicate clearly and remain focused on the assignment and applicable appraisal procedure.
COMMON QUESTIONS
What to know before getting started
What does an umpire do?
An umpire helps resolve disputed amounts of loss when the appraisers cannot agree, subject to the applicable appraisal provision.
Does an umpire represent one side?
No. The umpire role calls for impartiality rather than advocacy for either party.
Can an appraiser contact Oakford about an umpire assignment?
Yes. Appraisers and other authorized participants can request an initial discussion about availability, independence, and the assignment scope.
Ready to discuss an assignment?
Tell Oakford what you need. We can review the initial details and discuss whether the requested service is appropriate.
START AN INQUIRY ↗